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Terms of Service

These Terms of Service (hereinafter referred to as the "Terms") constitute a legal agreement between you and Dpdf (hereinafter referred to as "we," "us," or "our") regarding the use of the Dpdf website (dpdf.com), applications, and related services (collectively referred to as the "Services"). By using our Services, you agree to comply with these Terms.

Use of Services

Account Responsibility

You are responsible for all activities that occur under your account. If you notice any unauthorized use, please contact customer support immediately. You must not:

  • Share your account information with others
  • Use someone else’s account
  • Provide Services to minors under the age of 13 or collect their information without parental consent

Usage Guidelines

When using the Services, you must adhere to the following rules:

  • Do not engage in any illegal activities or activities that violate these Terms
  • Do not infringe upon others' intellectual property rights
  • Do not distribute spam or malware
  • Do not attempt to disrupt or interfere with the normal operation of the Services
  • Do not reverse engineer or develop derivative works from the Services
  • Do not circumvent our security measures or access restrictions

Data Processing

Data Security

We implement multiple layers of security measures to protect your information and files, including but not limited to:

  • End-to-end encryption for transmission and storage
  • Strict access controls and multi-factor authentication
  • Regular security audits and assessments
  • Employee security training and confidentiality agreements
  • Implementation of intrusion detection and firewall protection
  • Files are only temporarily decrypted during processing
  • Immediate deletion of relevant data from our servers once you delete your files

Data Storage

We may store and process your information on servers located worldwide to ensure that:

  • All data transfers comply with applicable data protection laws
  • Appropriate security measures are in place to protect your data
  • Your data is retained only for as long as necessary

Fees and Payments

  • Please refer to our official pricing list for specific prices
  • We reserve the right to adjust prices and will notify you 30 days in advance
  • You are responsible for any applicable taxes and third-party fees
  • Subscriptions will automatically renew until you cancel
  • Free trials will automatically convert to paid subscriptions upon expiration
  • Payment information will be handled securely and encrypted

Refund Policy

Except where required by law or expressly stated otherwise, we generally do not offer refunds. Subscription cancellations will take effect at the start of the next billing cycle.

User Rights

You have the following rights regarding your personal information:

  • Access: Obtain a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Restriction: Restrict our use of your personal information
  • Portability: Export your data in a structured format

Intellectual Property

User Content

You retain all rights to the content you upload. You grant us the necessary licenses to provide the Services.

Service Content

Intellectual property rights for software, designs, documentation, and other materials within the Services belong to us. You may not copy, modify, or distribute them without permission.

Disclaimer

Service Warranty

The Services are provided "as is," and we make no express or implied warranties regarding the suitability, reliability, or accuracy of the Services.

Limitation of Liability

Except in cases of intentional misconduct or gross negligence, we are not liable for any losses resulting from your use of the Services. Our liability is limited to the total amount of fees you have paid for the Services in the past three months.

Changes to Terms

We reserve the right to modify the Services and these Terms at any time. For significant changes to the Services or Terms, we will:

  • Post a notice in a prominent location on the website
  • Notify registered users via email
  • Provide at least 30 days' notice

Continuing to use the Services after changes are published signifies your acceptance of the new Terms.

Termination of Agreement

Termination Methods

  • You may stop using the Services at any time
  • We may terminate the Services for violations of the Terms or other reasons
  • Certain Terms will remain effective after termination

Consequences of Termination

Upon termination of the Services:

  • You should back up any important content
  • We will retain necessary data as required by law and securely delete it after the retention period

Additional Terms

Entire Agreement

These Terms constitute the entire agreement between both parties, replacing all prior oral or written agreements.

Severability

If any provision of these Terms is found to be invalid, it does not affect the validity of the remaining provisions.

Contact Information

If you have any questions, please contact us via:

We commit to responding to your inquiries within 7 business days, and requests related to your personal information rights will be handled within 30 days. For urgent matters, we will prioritize your request.