Privacy Policy | Dpdf.com

Welcome to Dpdf (hereinafter referred to as "we," "our," or "the Service"). This Privacy Policy is designed to help you understand how we collect, use, store, and protect your personal information. Please read the following carefully.

Information Collection

Information You Provide to Us

We collect information that you voluntarily provide to us to offer and improve our services, including but not limited to:

Account Information: Email address, username, and other basic information.
Profile Information: Any additional personal information you choose to provide.
Payment Information: If you subscribe to a paid service, we will collect the necessary payment details.
Feedback Information: Information you provide through customer service or feedback channels.
Communication Records: Content of your communications with our support team.

Information Automatically Collected

When you use our services, we may automatically collect the following information:

Device Information: Device model, operating system, browser type, etc.
Usage Data: Access times, duration of use, feature usage, and other related metrics.
Log Data: IP address, pages accessed, error reports, etc.
Performance Data: Load times, response speeds, and other technical indicators.
Location Information: Approximate location based on your IP address.

Use of Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To process your requests and respond to your needs.
To send service-related notifications and updates.
To prevent fraudulent activities and enhance security.
To perform data analysis to improve user experience.
To comply with legal and regulatory requirements.
To process payments and manage subscriptions.
To provide customer and technical support.
To send marketing and promotional information (with your consent).
To evaluate and optimize our advertising and marketing strategies.

We are committed to not selling your personal information. We may share your information only in the following circumstances:

With Your Explicit Consent.
With Third-Party Service Providers Necessary for Providing Services, such as payment processors, cloud service providers, etc.
To Comply with Legal Obligations or Protect Legal Rights.
In the Event of a Corporate Restructuring, Merger, or Acquisition.
To Prevent Fraud or Security Threats.
With Our Affiliates (if applicable).

Third-Party Service Providers

We may use the following types of third-party service providers to assist us in delivering our services:

Cloud Storage Services
Payment Processing Services
Analytics Services
Customer Support Services
Email Services

These providers are authorized to process your information only as necessary to perform their functions and are required to adhere to strict confidentiality obligations.

Data Security

We implement multiple layers of security measures to protect your information and files:

File Protection: We do not disclose your file contents in any manner.
Encrypted Transmission and Storage: Data and files are transmitted and stored using end-to-end encryption technologies.
Access Control: Strict access controls and multi-factor authentication mechanisms.
Security Audits: Regular security audits, assessments, and penetration testing.
Employee Training: Employees receive security training and sign confidentiality agreements.
Temporary Decryption: Files are only temporarily decrypted during processing and are deleted immediately after processing is complete.
Data Deletion: Upon deletion of your files, we immediately and permanently remove related data from our servers.
Intrusion Detection: Implementation of intrusion detection systems and firewall protection.
Backup and Recovery: Regular data backups and disaster recovery plans.
Industry Standards: Compliance with industry-standard security protocols and best practices.

Data Storage and International Transfer

Your information may be stored and processed on servers located around the world. By using our services, you consent to the transfer of your information to countries outside of your own. We ensure that such transfers comply with applicable data protection laws and implement necessary safeguards.

Cookies and Similar Technologies

We use Cookies and similar technologies to:

Remember your preferences.
Analyze service usage.
Provide a personalized experience.
Optimize service performance.
Maintain session state.
Prevent fraudulent activities.
Enhance website security.

You can control the use of Cookies through your browser settings, but this may affect the functionality of certain features.

Your Rights

You have the following rights regarding your personal information:

Right to Access: Obtain a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate personal information.
Right to Erasure: Request deletion of your personal information.
Right to Object: Object to our processing of your personal information.
Right to Restrict Processing: Limit our use of your personal information.
Right to Data Portability: Export your data in a structured format.
Right to Withdraw Consent: Withdraw your previous consent at any time.
Right to Complain: File a complaint with relevant data protection authorities.

We will respond to your requests within 30 days unless a shorter timeframe is required by law.

Data Retention

We retain your personal information only for as long as necessary, including:

The time needed to provide the services.
The time needed to comply with legal obligations.
The time needed to resolve disputes.
The time needed to enforce agreements.

When your information is no longer needed, we will securely delete or anonymize it.

Protection of Minors

Our services are not intended for children under the age of 13. If we discover that we have inadvertently collected personal information from a minor, we will promptly delete such data. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically. For significant changes, we will:

Post a notice on a prominent location on our website.
Notify registered users via email.
Update the "Last Updated" date of the Privacy Policy.
Provide at least 30 days' notice before changes take effect.

Continuing to use our services after such changes signifies your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:

Email: support@dpdf.com

We commit to responding to your requests within 7 business days. Urgent matters will be prioritized accordingly.